Showing posts with label Installer. Show all posts
Showing posts with label Installer. Show all posts

Monday, January 2, 2012

'Licensing for this product has stopped working' - Why does this come and how to resolve || Licensing Probelm in Adobe Photoshop Elements

Many times I have seen people discussing about Licensing problems and usually this happens after upgrading to a new machine or Operating System. Here is a very clean workaround shared on Adobe.com, but I also thought of sharing some information about the reasoning of this problem to set right context.

When we buy an Adobe Photoshop Elements, we get a serial number with the CD or downloaded version. Serial is important to ensure that we are using genuine software with appropriate functionality available. On installing PSE on a computer with a serial means that we have activated the serial for using Adobe Photoshop Elements on that particular computer. Till the time one serial is in full use, we can't use on extra machines. Now if we upgrade the machine or operating system and reinstall PSE with same serial, this problem occurs. So the right way of installing PSE on upgraded computer or Operating System is by deactivating the serial activation, before we use same serial on another computer. 

If you are facing this problem, try following article shared on Adobe website and it should be helpful in resolving your problem. - http://kb2.adobe.com/cps/405/kb405970.html?promoid=FCSBS

Please feel free to comment back with your experiences in same regard.

Friday, April 22, 2011

Installation for Adobe Photoshop Elements rolls back after some time (e.g.- 97%)


There could be following 4 different reasons why installation of Adobe Photoshop Elements may rollback :

1.       Conflicting processes running.  

Resolution:  Close all the Adobe applications inside Task Manager. Ensure that no Adobe process is running while installing the software on your machine.

2.       Updater API failure.

Resolution :- Create an empty folder say “abc” inside “C:\Program Files\Common Files\Adobe\AAMUpdaterInventory\1.0\” location

3.       Failure in AFL calls                                          

Resolution :- Make sure that you do not have any other Adobe application installed on this machine. If none, then delete cache.db file inside this location “C:\Program Files\Common Files\Adobe\Adobe PCD\cache\”

4.       Installation Location                                      

Resolution:- Place the installer at say “C:\PSE9\” folder location and then try to install again.

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