Adobe Photoshop Elements freezes on an attempt to use TEXT Tool in Editor || Resolution for Tools problem

Whenever someone talk about hang problem while using any of the tool, the very resolution comes into the mind is about resetting that tool in Adobe Photoshop Elements. This has recently been heard on forums again and we thought of sharing the way how to do it. This resolution can be tried when any of the Left tool starts behaving abnormally. Let's have a look at the process to resolving hang problem while using Text Tool Here...

'Licensing for this product has stopped working' - Why does this come and how to resolve || Licensing Probelm in Adobe Photoshop Elements

Many times I have seen people discussing about Licensing problems and usually this happens after upgrading to a new machine or Operating System. Here is a very clean workaround shared on Adobe.com, but I also thought of sharing some information about the reasoning of this problem to set right context.

When we buy an Adobe Photoshop Elements, we get a serial number with the CD or downloaded version. Serial is important to ensure that we are using genuine software with appropriate functionality available. On installing PSE on a computer with a serial means that we have activated the serial for using Adobe Photoshop Elements on that particular computer. Till the time one serial is in full use, we can't use on extra machines. Now if we upgrade the machine or operating system and reinstall PSE with same serial, this problem occurs. So the right way of installing PSE on upgraded computer or Operating System is by deactivating the serial activation, before we use same serial on another computer. 

If you are facing this problem, try following article shared on Adobe website and it should be helpful in resolving your problem. - http://kb2.adobe.com/cps/405/kb405970.html?promoid=FCSBS

Please feel free to comment back with your experiences in same regard.

Best Community for Photoshop Elements Users - Feedback.photoshop.com

As a Photoshop Elements User if you ever face any problem, the place to look out for a solution are forums maintained by Adobe, where lot of expert users have most of the workaround available in quickest possible way. I have seen many users, who have used almost every version of Adobe Photoshop Elements. Some of the Expert Community Advisers are very active on forums. In fact many times, you can search the same problem being discussed in various discussions and resolution is ready in one of them. So first thing to do on forums is search for relevant discussion, where you may find the solution directly without even starting a new discussion. If you fail to find anything relevant, it's advisable to start a new discussion there. Old Forum link for Adobe Photoshop Elements is - http://forums.adobe.com/community/photoshop_elements

Now most active forum for Adobe Photoshop Elements is - http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_elements

So whenever you face any problem with Adobe Photoshop Elements on win or Mac, follow below mentioned steps -

1. Go to http://forums.adobe.com/community/photoshop_elements  and search for relevant information. 

2. If you find relevant details, it best. But if not, go to http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_elements and search this forum now. Hopefully you should be able to find something relevant. 

3. After searching these forum and web, if you think that problem you are facing is unique then go ahead and start a new discussion, preferably on feedback.photoshop.com, because this most active forum now. Hopefully you will get some relevant replies during first day.

Apart from this, if you own other Adobe Products as well then Feedback.photoshop.com has few forums as of now. Products shown below have forums on this portal and for others, you will need to visit - forums.adobe.com only.

http://feedback.photoshop.com/photoshop_family/products

Some common Mantras to resolve problems related to Sharing options in Adobe Photoshop Elements !!!

Sometimes options in share panel of Organizer starts behaving weirdly or become invisible completely. OR email workflows becomes more problematic.. The very first thing which one should try is -

1. Launch Organizer

2. Launch Preferences dialog from Edit Menu or press CTRL+K

3. Go to "Adobe Partner Services"

4. Click on "Clear Online Services data" and "Reset Accounts"

5. Relaunch Organizer and wait for few seconds

6. Now check if you see any change or not ?

In case, it didn't work for you - leave a comment and we should try to resolve the the problem ! This is one of the generic method which can be tried while seeing some problem with any of the sharing problem.

Not seeing Adobe Camera Raw Dialog on trying to open Raw files in Editor of Adobe Photoshop Elements

Today I thought of sharing a known problem in Adobe Photoshop Elements due to which Adobe Camera Raw dialog is not opened when we try to edit raw files shot from our DSLR cameras.

We have seen this problem many times on Adobe forums and it happens when resolution is less than 800 pixels. So we just need to increase the resolution to resolve this problem. In same scenario another problem occurs which is in Adobe Photo Downloader which is used for downloading and importing photographs form external devices, cameras or card-readers. In that case Adobe Photo Downloader can't be opened in Advanced Mode.

Adobe Photoshop Elements-Editor has stopped working

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Recently I read something on Adobe forum and found it very useful. One user was facing a problem after applying 7.0.3 update and suddenly Editor stopped working for him. This was not actually related to update but followin steps solved his problem. I though of capturing these details here:

There are many reasons why the PSE Editor might not getting launched or crashes. Here are some steps you can take to try to fix the problem. Even if you think you’ve tried some of these  before, try them again, precisely as described here:


1.      Delete the Editor’s preferences:

Start PSE to get to the Welcome screen. Hold down the Ctrl, Alt, and Shift keys and click Edit.  Keep holding down the keys until you see a window asking “Delete the Adobe Photoshop Elements Settings File?” Click Yes. (Note that this does not delete the Organizer’s settings.)


2.      Change the default printer, as described in these tech notes:

http://kb2.adobe.com/cps/402/kb402704.html
http://kb2.adobe.com/cps/400/kb400963.html

3.      If you have a Microsoft pointing device, the Microsoft Intellipoint driver software may be conflicting with the Editor. Try uninstalling it and rebooting. (Your device may operate without the software.)

4.      If the Editor crashes after displaying “Building TWAIN menu items” on the splash screen, see this tech note:

http://kb2.adobe.com/cps/408/kb408846.html


5.      Try Adobe’s generic troubleshooting steps.  If you’ve installed third-party plug-ins, start with that step first. 

Photoshop.com Services are still not accessible after applying 7.0.3 update

Recently I found a dicussion on Adobe forums where some users were not able to use Photoshop.com services after applying 7.0.3 update.

http://forums.adobe.com/message/2792420

But you need not worry, in case same thing is happening with you. Just follow the steps mentioned below and you should be able to use Photoshop.com services with improved performance:

1. Uninstall PSE 7.0
2. Install it again.
3. You will again see the message for update and continue with download and install.
4. Restart your machine

ALL THE BEST !!!

What should I do when Organizer says : "Backup/Synchronization has stopped. Click here to view errors"

Today one of my friend sent an email regarding Backup/Sync in Adobe Photoshop Elements :

"I am noticing that both my laptop and my desktop system at home shows in the Elements pane that sync has stopped because of connectivity problems, however the sync agent is churning away in the task bar, and I can watch it working. The in-app sync status seems to be broken for me; anyone else seeing that?"

 My first reply:  SyncAgent doesn't stop if it encounters any error, but it doesn't process anything and remain in sleep mode. It waits for user action to solve the problem and start its work again. So you see the SyncAgent running in System tray but if you launch it says:

So, its saying that your attention is required to continue Sync activities. 

Let me share what to do next ???

As you see a similar message in your Sync-Status Dialog, which comes after double clicking SyncAgent exe in System trey, go to Organizer. 

In Organizer Status bar you will see an icon like and as you move the mouse over it a tool-tip is shown saying : “Backup/Synchronization has stopped. Click here to view errors”. Click this icon and you will see a dialog with actual problem description in it:

Above dialog clearly says that SyncAgent was not able to detect internet on this amchine due to some reason. Just check the connectivity, if its fine Click on "I've fixed the problems".

As you click “I;ve fixed the problems” in error dialog, SyncAgent checks if problem has been resolved or not.

If yes, it starts processing the changes you have in PSE/PS.com and state changes to :

Your problem has been resolved. Like disconnection there can be other problem which can stop SyncAgent to work but now you know how to proceed for resolving the problems.