"There was an error opening the Backup/Synchronization preferences. Please close preferences and try again" : How to fix this problem in PSE

'There was an error opening the Backup/Synchronization preferences. Please close preferences and try again' - This message is shown in Organizer Preferences when something went wrong with authentication process. When we launch Preferences of a Organizer with Elements Services, application tries to authenticate the user with Photoshop.com servers. During this, if anything abnormal happens, this message shown. But it's simple to resolve the problem.

"Gathering Info" doesn't go away from Welcome Screen of Adobe Photoshop Elements

Many times I have seen people talking about a problem with Adobe Photoshop Elements 8.0 and 9.0, where gathering information progress bar doesn't go away even after multiple hours.

Here is a common workaround that worked for most of the folks I have talked to. Just have a look and give it a try in case you are also facing this issue:-

1. Go to C:\Program Files\Adobe\Elements 9 Organizer location
2. Double click PhotoshopElementsOrganizer.exe for launching Elements Organizer
3. Click on "Welcome ..."
4. It will launch a dialog and there is an option for Signing-out.
5. Sign Out and Sign-In again.
6. Now launch Welcome Screen and you gathering info should not be bothering you now !