Tuesday, July 5, 2011

"Gathering Info" doesn't go away from Welcome Screen of Adobe Photoshop Elements

Many times I have seen people talking about a problem with Adobe Photoshop Elements 8.0 and 9.0, where gathering information progress bar doesn't go away even after multiple hours.

Here is a common workaround that worked for most of the folks I have talked to. Just have a look and give it a try in case you are also facing this issue:-

1. Go to C:\Program Files\Adobe\Elements 9 Organizer location
2. Double click PhotoshopElementsOrganizer.exe for launching Elements Organizer
3. Click on "Welcome ..."
4. It will launch a dialog and there is an option for Signing-out.
5. Sign Out and Sign-In again.
6. Now launch Welcome Screen and you gathering info should not be bothering you now !

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