As a Photoshop Elements User if you ever face any problem, the place to look out for a solution are forums maintained by Adobe, where lot of expert users have most of the workaround available in quickest possible way. I have seen many users, who have used almost every version of Adobe Photoshop Elements. Some of the Expert Community Advisers are very active on forums. In fact many times, you can search the same problem being discussed in various discussions and resolution is ready in one of them. So first thing to do on forums is search for relevant discussion, where you may find the solution directly without even starting a new discussion. If you fail to find anything relevant, it's advisable to start a new discussion there. Old Forum link for Adobe Photoshop Elements is - http://forums.adobe.com/community/photoshop_elements
Now most active forum for Adobe Photoshop Elements is - http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_elements
So whenever you face any problem with Adobe Photoshop Elements on win or Mac, follow below mentioned steps -
1. Go to http://forums.adobe.com/community/photoshop_elements and search for relevant information.
2. If you find relevant details, it best. But if not, go to http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_elements and search this forum now. Hopefully you should be able to find something relevant.
3. After searching these forum and web, if you think that problem you are facing is unique then go ahead and start a new discussion, preferably on feedback.photoshop.com, because this most active forum now. Hopefully you will get some relevant replies during first day.
Apart from this, if you own other Adobe Products as well then Feedback.photoshop.com has few forums as of now. Products shown below have forums on this portal and for others, you will need to visit - forums.adobe.com only.