Tuesday, April 13, 2010

How to locate Catalog Files in Adobe Photoshop Elements when Customer Care Folks ask for it?

Whenever you face any problem related to Organizer and try to contact Adobe Customer Care, they may ask for sharing Catalog files. Here are few simple steps to locate Catalog Files which is currently in use:

  1. Launch Adobe Photoshop Elements
  2. Click on "Organize" to launch Organizer
  3. Go to Help > System Info
  4. Copy Catalog Location and open this location in Windows-Explorer
  5. Zip all the files in this folder and share.

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