Best Community for Photoshop Elements Users - Feedback.photoshop.com

As a Photoshop Elements User if you ever face any problem, the place to look out for a solution are forums maintained by Adobe, where lot of expert users have most of the workaround available in quickest possible way. I have seen many users, who have used almost every version of Adobe Photoshop Elements. Some of the Expert Community Advisers are very active on forums. In fact many times, you can search the same problem being discussed in various discussions and resolution is ready in one of them. So first thing to do on forums is search for relevant discussion, where you may find the solution directly without even starting a new discussion. If you fail to find anything relevant, it's advisable to start a new discussion there. Old Forum link for Adobe Photoshop Elements is - http://forums.adobe.com/community/photoshop_elements

Now most active forum for Adobe Photoshop Elements is - http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_elements

So whenever you face any problem with Adobe Photoshop Elements on win or Mac, follow below mentioned steps -

1. Go to http://forums.adobe.com/community/photoshop_elements  and search for relevant information. 

2. If you find relevant details, it best. But if not, go to http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_elements and search this forum now. Hopefully you should be able to find something relevant. 

3. After searching these forum and web, if you think that problem you are facing is unique then go ahead and start a new discussion, preferably on feedback.photoshop.com, because this most active forum now. Hopefully you will get some relevant replies during first day.

Apart from this, if you own other Adobe Products as well then Feedback.photoshop.com has few forums as of now. Products shown below have forums on this portal and for others, you will need to visit - forums.adobe.com only.

http://feedback.photoshop.com/photoshop_family/products

Tutorials are not shown in Elements Inspiration Browser inside Adobe Photoshop Elements

Recently a knowledge-base document is published by Adobe, which tells about upgrading Elements Inspiration Browser application, which is an integrated module of Adobe Photoshop Elements but technology used is AIR.


It's generally recommended to use latest version of EIB and on the other hand if you start facing some problems with older version, it becomes must to upgrade. Please check out the link shared below to get rid of any problem due to which you are not able to access Tutorials in Adobe Photoshop Elements.


http://kb2.adobe.com/cps/926/cpsid_92622.html

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Organizer don't open || Organizer quits unexpectedly || Not able to use Organizer in Adobe Photoshop Elements

We have been seeing various problems where Organizer is quitting unexpectedly whether we open it from Welcome Screen or Editor. Many forum topics have mentioned this and recently one of engineers from Adobe has shared a solution at http://forums.adobe.com/message/4080817#4080817, which has worked for many folks. So we thought of sharing this for users of this blog if you face something like this future. 

This problem has a very simple solution.

1.  Go to  <root>/Library/Application Support/Adobe/Elements Oganizer/9.0/Organizer.

2. Locate contacts.xml file present at mentioned location.

3. Rename this contact.xml.

4. Relaunch the Organizer after renaming this file. 

Hope you would be able to Organizer after these. Please do leave comments if you have a similar problem and still not able to resolve.

"There was an error opening the Backup/Synchronization preferences. Please close preferences and try again" : How to fix this problem in PSE

'There was an error opening the Backup/Synchronization preferences. Please close preferences and try again' - This message is shown in Organizer Preferences when something went wrong with authentication process. When we launch Preferences of a Organizer with Elements Services, application tries to authenticate the user with Photoshop.com servers. During this, if anything abnormal happens, this message shown. But it's simple to resolve the problem.

PSE-Organizer hangs on on clicking 'Browse' button in APD (Adobe Photo Downloader) || MAC

With recent update of Adobe Camera Raw, some of the folks are facing a problem on MAC machines having 9th version of Adobe Photoshop Elements. It happens with folks, who use Adobe Photo Downloader to download and import files into Elements Organizer. This is happening with people who have updated to Adobe Camera Raw 6.5. Let's know about the exact problem that is happening as of now -

New Features in 10th Version - Great news for Facebook users : Tag your friends in Organizer only !!!

With recent release of Adobe Photoshop Elements, there is a wonderful capability added in organizer where-in we can face tag people in Organizer and same folks will automatically tagged on Facebook. Isn't it Cool? Let's see how it's possible with few clicks.. First of all, just have a look at first image where facebook tagging is happening -

New Features in 10th Version of Adobe Photoshop Elements - Object Search

For me Elements Organizer is main component, so starting with new features in Elements Organizer 10.0. Object Search is one thing which I found really very helpful and especially users like me who have large catalogs with thousands of files. E.g.- It will be really helpful for me to figure out photographs of my dog, which are clicked over the years.

Let's go through actual workflow provided in Adobe Photoshop Elements 10 -

10th Version of Adobe Photoshop Elements is out now !!!

I just checked facebook update where 10th version of Adobe Photoshop Elements is launched in market. More details about this release are available at http://www.adobe.com/products/photoshop-elements.html 

Next thing comes into mind, that how the new version will help me. Do I need it? So here is the list of new things in Adobe Photoshop Elements -

Not able to find my photographs in Adobe Photoshop Elements Organizer !!!

Recently I saw one post on Adobe Forums where one of our elements friend was not able to find his files which were imported two months back. Since there can be multiple reasons of files missing in a catalog, so it was not an easy task to guess what all could have caused this. Here I would want to share few basic things that give information about files in a catalog, how they are shown in different views, count, hiding some particular files etc.

Here is some information which may be helpful for troubleshooting problems of not finding files...

Size limit in Elements Organizer !!!

Many times folks see some problems with thumb-nailing in Organizer. Sometimes, its problem with thumbnail generation for multiple photographs in one go and this is fixable by simple update Thumbnail functionality under Edit Menu or file context-Menu. But if you have created something in Photoshop or Edtior and import into Elements Organizer, problem can be different. It seems Elements Organizer has some limit for thumbnail generation and it didn't work for my files having dimensions about 8K*8K. Following are some of the results from what I have tried on my machine with Adobe Photoshop Elements 9.0 -

How to see File-Names in Photoshop Elements Organizer

When we launch Elements Organizer, we don't see file names by default in image-well !!! Let's see how can be see file-names just below each thumbnail in Organizer...

Image below shows a view when only thumbnails are shown in Organizer and no names...

 

Go to Edit Menu where you see 'Show File Names' disabled. To enable this option, just check the option for 'Details' ...

 

Here is what you should see after checking the option for 'Details'...

After checking Details, it starts showing star rating and date...

Next step is to check 'Show File Names' to see names along with Star-rating and Date/Time under thumbnails...

 

After checking this option we see file names :)

Few more things to note - 

- These details also go away if we reduce the size of thumbnails...

- There is another way to mark Details On ; In 8th version there is a checkbox just above image-well !!!

Moving from one machine to other when all files are on External Hard Drive and don't want to go through Backup/Restore route

Today one of the user asked on forum about transferring Organizer metadata to a new machine without Backup/Restore because all the files are already on an external hard drive which can be used with new computer.

It's not a recommended workflow and always recommended way is to backup and restore from one machine to other.

Anyway, if you want to try this route, please make sure that drive head on new computer is same as that of old computer. E.g.- If this hard drive is detected as E drive on old computer then is should be detected as E on new computer. Even if that's not the case, one more step will make things work for you.


Steps -


1. Launch Organizer on your old computer
2. Open the catalog which you want to transfer to new computer
3. Go to Help Menu and select 'System Info'
4. Copy path for 'Catalog Location :'
5. Open this location in Windows Explorer
6. Copy all the files/folders from this location and move it to new computer
7. Launch Organizer and open this catalog now by keeping USB HDD connected.
8. Try some operation on files in Organizer and see if things are working.


If drive head is different on new computer, reconnect all your files correctly and go ahead !!!


Try this and leave your comment about the experiences...

Photoshop Elements is crashing on my Macbook pro with LION on it

For last few days I have been going through various forums where behavior of Photoshop Elements on Lion is being discussed. Some of the folks are seeing some crashes which are not there on Leopard or Snow-Leopard. 


Following workaround has worked for many of the folks -




1. Go to Mac Settings dialog.
2. Click on Energy Saving option
3. Uncheck the "Automatic Graphics" in Energy Saving Preferences.



If you are also seeing some crashes on LION with Adobe Photoshop Elements. Try this workaround and share your experiences.

Not able to open more than one file in Adobe Photoshop Elements - Edtior

Recently an issue has been observed by folks who have upgraded to LION OS on Mac. When they try to open iPHOTO photographs in Editor, option for Opening the files gets disabled after opening one file. 


There are some workarounds to this problem and work well.


Here are some details -


1. Open iPhoto and drag any image from it to the PSE Editor icon on the doc.

2. Press Ctrl+O and from the open file dialog box drag the image into the PSE workspace when all other images are in floating windows mode.

3. Set PSE as an default editor in iPhoto and then open images from there.

4. Import images from Iphoto into the organizer . From the organizer open photes in PSE Editor.
 
Any of these workarounds should in this case. 

if you are facing this issue and trying any of these workarounds, please comment back to certify these.

Do you want to see thumbnails of Raw files in your windows explorer only !

At times, when we have to look at photographs in Windows explorer it's difficult to see thumbnails for our raw files. Organizer is of course a way to explore the files but at times needs is there to go to explorer and figure out some files.


Microsoft has just released "Microsoft Camera Codec Pack" which allows us to see thumbnails in explorer only. Please have a look at the link shared below and share your feedback through comments.


http://www.microsoft.com/download/en/details.aspx?id=26829

Adobe Photoshop Elements 6.0 and Mac's new OS LION - Is PSE6 set to run in Rosetta

LION is latest OS from Mac and Rosetta is not there. If you are using Adobe Photoshop Elements 8.0 or 9.0, you need to do anything, but in case of PSE6 you have do be aware of few things before upgrading to LION. Barbara has very well explained this on her blog and I don't want to rewrite it again. 


Check check -


http://barbarabrundage.com/2011/07/29/photoshop-elements-6-and-lion/

Date/Time problem with latest update of Adobe Camera Raw

Recently a problem has been discovered where time shown for Raw files is not correct. Problem is clearly visible to folks who shoot RAW + JPEG. In this case JPEG and RAW have different times, due to which order changes drastically in Elements Organizer.


Adobe has recently released an article to go to back to ACR 6.3 for some time and wait for next update to come. They are trying to fix this problem in upcoming update.


As of now, this is main concern for people who have following cameras - 

• Canon EOS 600D (Rebel T3i / Kiss X5 Digital)
• Canon EOS 1100D (Rebel T3 / Kiss X50 Digital)
• Fuji FinePix S200 EXR
• Fuji FinePix F550 EXR
• Fuji FinePix HS20 EXR
• Fuji FinePix X100
• Hasselblad H4D-40
• Kodak Z990
• Nikon D5100
• Olympus E-PL1s
• Olympus E-PL2
• Olympus XZ-1
• Samsung NX11

Folks with these cameras need to wait for next update because ACR 6.3 will not work for your raw files. if you click JPEG, then it's not an issue for you. 


Check out following link to know how exactly you ca avoid this problem - http://kb2.adobe.com/cps/915/cpsid_91582.html




And note that files need to be re-imported into Organizer to get correct dates. Not all files but the only sets which are imported after updating ACR 6.4/6.4.1 

How to switch off Face Recoginition in Adobe Photoshop Elements 9.0

In past few days I have been seeing folks who are done with most of the face recognition activities in their old catalogs and want to switch it off. There are few cases, where folks don't want to use Face recognition because its not an important workflow for them. Because again and again rectangles keep popping up on top of photographs in Elements Organizer.

To switch off Face Recognition in Elements Organizer, follow these steps -


1. Launch Elements Organizer
2. Go to Edit Menu and Click on 'Preferences'
3. It will launch Preferences dialog. Now click on Media-Analysis tab.
4. Make sure that option for "Analyze Photos from People Automatically" is unchecked.

Adobe Photoshop Elements on LION - Have you tried it?

Although we know that Photoshop Elements is not supported on LION, but there is no harm in trying it. I have seen many folks using it and working fine. Some of the folks have been discussing some issues on LION ... Here we are trying to list down known issues with LION and Adobe Photoshop Elements, with probable workarounds...

I have seen different  forum discussions on Adobe websites and also visited Mac app portals where Photoshop Elements 9.0, 8.0, 6.0 are marked as working application with some users facing some issues which have not very clear understanding if those have workarounds or not.


Please have a look at an article published by ADOBE on LION support by different application - http://kb2.adobe.com/cps/905/cpsid_90508.html

Adobe Photoshop Elements on LION

Did you use your Adobe Photoshop Elements Version on LION? I used my 9th version on LION and so far it's doing good and haven't seen any issue. 

I thought of starting this so that folks can share theoir experiences with other versions as well.


As of now, I heard one issue due to which Photoshop Elements crashes on quit. I read more about this problem on web and found that issue is seen on machines which have OnONE installed and OnONE is working to resolve this. In case you are encountering this crash in Adobe Photoshop Elements, just check out

http://www.ononesoftware.com/support/2073/

Flickr, Facebook upload from Photoshop Elements is not working or Hanged !!!

I am a regular user of Adobe-forums and have been there for last four years approximately. During this period I have seen lot of issues related to Online Services, but most of them sorted out with very small workarounds.

Let's be clear on the main thing - Online-Services : IN Adobe Photoshop Elements, there are many hook-points with some external service providers like Facebook, Flickr etc. All these are called as Online-Services in Adobe Photoshop Elements.

Here are some of the online services which I can think of -

Kodak
Smugmug
Shutterfly
Facebook
Flickr
Youtube
Photostamps
CEVIA

Now if you ever face some problem with any of those, a generic workaround which has worked most of the times for forum-users is to reset preferences for Online Partner Services. Here are some simple steps to follow:-

1. Launch Organizer
2. Open Preferences through Edit Menu or shortcut CTRL+K
3. Go to Online Partner Services
4. Click on 'Clear Online Services Data'
5. Click on 'Reset Accounts'
6. Relaunch Organizer and try !!!

Hope it works for you and if not share more inputs through comments.

Photoshop Elements - Editor freezes while using Out of Bounds on Win7

Recently I was reading one thread on Adobe Forums where one user was facing some issue while using Out of Bounds feature on Windows-7. Editor used to freeze on clicking 'Add a Frame' option in guided workflow of Out of Bounds. 

I like the fact on User forums that folks sincerely help each other and one of the user actually searched for the solution on Forum and shared... Which ultimately worked !!! 


Here is the suggested workaround which worked for resolving this problem :-

1. Go to Control Panel of your Windows7
2. Then go to Appearance & Personalisation
3. Choose 'Change Theme'. 
4  Then change the theme to 'Windows 7 Basic'.  
5. Go back to PSE 9 and try again.


For more details about this discussion, check out -


http://forums.adobe.com/thread/872955?tstart=0 

 If you are also facing this and tried this solution. Please share your experience through comment or post on forum, so that other folks get to know about relevant things around the same.

How can we burn Photographs and other media files on a CD/DVD in PSE9?

Some of the earlier versions of Adobe Photoshop Elements used to have an option to burn a CD/DVD out of selected media files in Elements Organizer and now this option is not available in latest version, which is 9.0. But still there is an option to burn media files to CD/DVD. Here are some simple steps to do this :-

1. Select all the files you want to burn into a CD/DVD


2. Go to File Menu and Select "Copy/Move to removable Drive"

3.  Make sure you don't check the option for moving files. Keep it unchecked and Click Next.

4. Next screen will give some options to select the drive for burning selected files.

5. Just select appropriate options in this dialog and Click DONE.